Call
1-800-725-8590
Q&A
and Policy
This page answers 20 common questions that we get asked
several times a day: |
| |
How do we get the merchandise
here to my state? |
| We
offer shipping to you at our discounted cost, or you may use
your own means. |
| |
What are the shipping
costs? Items come from all over the U.S. |
|
Currently we ship from OR, WA, CA, TX, NY, IL, MI, MO. So,
shipping will depend on what you are interested in and your
zip code. |
| |
How do we accept payment? |
| We accept cash, cashier's
check, money orders or bank wire transfers. In regards to wire
transfers, the buyer should call us before and after they have
transferred the funds. It takes from 45 minutes to 12 hours
for us to receive wires. Once our bank confirms the transaction,
the shipment is ready for pickup. If everything goes right,
we try to have it all taken care and on the road within 24 hours.
|
| |
How long does it take
from the time a truck hits the road
until I get my truckload? |
| Shipping time depends
on FOB location to your location. In most cases it takes 5 business
days. It could be as high as 12 business days if your area is
in a small city and has a long point to point distance. What
ever the case may be, the trucking company will call you before
delivery. You will also have a tracking number as soon as the
trucking is paid for. |
| |
Do I pay you for trucking
or do I pay your trucking company? |
| It does not matter. It
would be a little quicker if you pay us at time of wire transfer.
Or, we can have it sent collect so you pay the shipping company
when it arrives. Some customers like this as it gives them time
to make more money before the load arrives. If a load is to
be sent collect, our shippers need to register you with them.
You will need to fill out a credit form. This however, could
delay the load departing for a day or two. You can also pay
the trucking the same day you send a wire to us. Trucking is
offered as a courtesy to our customers. We offer it at at our
discounted cost. |
| |
Are there any other
costs that I should be made aware of? |
| Not really. Our prices
given before a purchase are rock solid. Shipping by the container
(40 foot truck) is rock solid as well. If you are buying by
the pallet, there could be a slight increase, or decrease, depending
on the class and weight of the item. The only other costs that
I can think of that may apply is with having the right equipment
to unload the truck, i.e. fork lift, pallet jack, and loading
dock. When we arrange shipping, we ask these type of questions,
so this should not be a problem down the road. |
| |
Are there any limits
on the size of order? |
Being
that much of what we sell is salvage or closeouts, the limit
to the size of the order depends on what's left. Lets say
a customer wanted 2 truckloads of merchandise and only 1 was
available. We would have them pay for 1 and a week or 2 later,
when we have another, we would contact the buyer and let them
know the other load is here and ready for them. On some loads,
we can offer 6 month contracts so that the buyer can have
a steady supply. |
| |
Do we have any contracts
to sign? |
| Yes & No. If a buyer
is purchasing Department Store goods with us, they must read
and sign a paper that they would agree to, for instance, remove
the Department Store tags before resale, and the like. As far
as our company goes, no, you can buy a load from us once or
as many times as you like. We do not make much off of one truckload.
Our money is made from customers coming back and buying often.
We try as best as we can to offer high quality loads at the
right price so that our customers can make money, like our service,
and keep coming back. |
| |
It seems that some
of the Department Store Loads are "Blind" ? |
This is true, some
of them are not inventoried, nor do they have a manifest.
Such loads are sold to us by the truckload & sometimes
by the pallet. In this Q and A, I cannot mention Department
store names, but, if I could, you would see that many of the
top Department Stores sell off their salvage loads this way.
This is not a bad thing, but a very good thing. If they added
up their costs per truckload, our prices would be much higher.
One place that we sell a lot of loads from, estimates their
average cost per pallet is $3,000.00. That's at their cost.
We sell these by the truckload. There are 22 pallets per truckload.
We sell them for approximately $425.00 a pallet. So a truckload
is $9,350.00 our price, with $66,000.00 at their cost! This
is 90% name brand stuff!! That has a restriction though, No
West Coast Sales. That was just an example. So the trick is
to buy Department Store loads that contain mostly small items.
This way, you get a huge amount of products & much larger
profits. |
| |
Do I have to go through
you and a dozen other people
to get the good stuff? |
No, In
95% of the cases we are direct with the Department Store,
manufacturer, or warehouse in which the items are coming from.
We rarely advertise any items offered to us via the internet.
We use our own sources and most likely will always stay that
way.
|
| |
Can I fly down and
inspect the load if I want to before purchase? |
In most
cases, Yes, if the merchandise is in one of our warehouses.
Some Department Stores do not like tourists for security and
time-consuming purposes.
|
| |
How do you handle
Exporting Items? |
We
offer this unique service to our customers. 1 ABC Closeouts.com
can handle your export shipments to all major ports in the
world. We have strong representation throughout the world
and can handle all your containers in a quick and efficient
manner. We handle everything from:
• Freight Forwarding •
Customs Clearance • Ocean Freight •
• Door To Door • Door To Port Service •
|
| |
If I choose to buy
from someone else down the line, is it okay? |
Sure.
You have no ties to us, but, before investing a whole lot
with someone else, you may want to run it by us. If it sounds
good, we will tell you. Yes, that's right! We will give you
free advise on what to look for or what to ask. We want to
have you as one of our clients for the long run, so we will
help you in any way we can.
|
| |
Lets say I am buying
from you, and I find another guy selling the same thing you
have in all details for less? |
Please
let us know. We will try to match or come close to the price
if possible. Please keep in mind that others may offer goods,
but cannot provide consistently, or it may be a load that
has been picked over. In any case, please let us know.
|
| |
How do I get on your
weekly mailing list? |
Our weekly
mailing list is a free service. It is however confidential
and can only be used for the person that it is sent to. To
get on the mailing list, just go to the weekly section of
our main web-site page and click on the mailing list option.
Please read the rules.
|
| |
Hi, I have an Internet
web page. Can I advertise your goods on it? |
No. There
is to be no public advertising of any of our products. It
took us many years to get where we are today, and we have
several agreements with large companies not to market these
goods against their interests.
|
Policy
1 ABC Closeouts.com is
a worldwide distributor, Importer and exporter of Department
salvage/Store Returns and Closeout Merchandise ,
offering closeouts, liquidation merchandise, salvage,
overstock, surplus, and a whole lot more at pennies on
the wholesale dollar!
We have been in the closeouts business
for many years, supplying to Wholesalers, Exporters, Retailers,
Auctioneers, EBay, Brokers, Flea Market Vendors and Closeout
Distributors. We carry all types of merchandise from Major
Department Stores and manufacturers in the USA
, from apparel closeouts and liquidation domestics to surplus
electronics and overstock toys . We sell by the pallet, by
the lot, or by the truckload.
As a result of our tremendous buying
power, we have had the capability to pass big savings to YOU! We
look forward to doing business with you and keeping you as
a valued, long-term customer. Before you buy, give
us a try!
The
Customer shall not advertise any purchased Merchandise
using the Department Store name(s), which list set forth
above may be amended from time to time by the Company on
notice to the Customer. The Customer
agrees that all labels and tags denoting in any way the Department
Stores or this marks or other identifying features, must be
removed. Anyone found advertising or not removing labels
or tags bearing department store name(s) may, among other
things, be permanently barred from purchasing merchandise
from the Company.
1 ABC Closeouts.com Closeouts
is in the business of selling salvage/store returns, Overstock,
New Shelf-pull and closeout liquidation merchandise.
What does the word "SALVAGE/RETURNS
MERCHANDISE" or "OVERSTOCK, NEW SHELF-PULLS AND CLOSEOUTS
LIQUIDATION MERCHANDISE MEAN"? Buying Salvage/Returns
is the cheapest way to buy anything. It may contain a mixture
of some good, bad, unpackaged, items with missing parts,
damaged and new merchandise. In other words the good, the
bad and the ugly. We cannot guarantee that every salvage
load that you buy from us will be a winner, but in most
cases, they are. If you are not satisfied with the load
we will do our best to make it up to you on your next purchase.
We are the best at obtaining quality salvage loads out
there, and we do care very much about our customer's needs. We
go the extra length to satisfy.
Buying NEW SHELF-PULLS, OVERSTOCK
AND CLOSEOUTS LIQUIDATION MERCHANDISE is the
most sufficient way of buying in bulk/large quantities.
These may contain new items shelf-pulls, overstock, out
of season, and liquidated merchandise. Most of the loads
are in perfect condition with the tags and labels, but
some on the other hand may have a slight chance of being
slightly damaged due to shipping or human error.
Condition
of Merchandise: All Merchandise is salvage, store returns,
or other similar second-hand merchandise, and is sold As
Is with no warranties of any kind or guarantees of any
kind expressed or implied. All Merchandise is
sold As Is, with no refunds, returns, credits or exchanges
offered or given. Loads may be sold as bulk loads (with
no wholesale value, percentage or piece count given). The
Approximate value stated for Merchandise is merely a number
that has been provided to us by its providers as an estimate
only of wholesale or retail value at the time of purchase
and 1 ABC Closeouts.com in no way represents or
guarantees that this is the true value of the products.
No representation is made as to
packaging, style, selection, assortment, condition or seasonality
of the Merchandise. The Department Stores shall and 1 ABC Closeouts.com.,
will not be held liable for any dissatisfaction with respect
to the sale or quality of Merchandise.
Department store brand names: When it
comes to the Department stores brand names, there will be
a mixture of brands including private labels that the department
stores carry. Do not expect only the top brand names. This
is beyond our control.
Orders:
All orders are subject to acceptance by The Company and
prior sale of merchandise to other customers. Such
acceptance is conditioned upon Customer acceptance of these
terms and conditions.
Shipping:
The Customer will be held responsible for transportation
costs from the distribution center(s) and/or warehouse(s). All
claims and/or shortages must also be submitted directly
to the freight carrier. Make sure that you count the pallets
and the shrink warp before singing and bill of lading.
1 ABC Closeouts.com will not be held responsible
for any errors made by you or the freight carrier.
|
Privacy Policy |
We at
1 ABC Closeouts.com are committed to protecting the privacy
of our customers. The security and protection of your personal
information is something that we prioritize here at 1 ABC
Closeouts.com. We only collect your personal information in
order to process our billing, fulfill orders and provide you
with an easier, more customized shopping experience. We do
not sell or release any of the private information that is
collected to any other organization not involved in the transaction.
|
|
Email List |
When you
enter into our email database, all that we require is your
email address. We send all new a copy of our products list
and weekly specials. Established members will occasionally
receive information on products, services, special deals,
and a newsletter.
We appreciate your business
and commit ourselves to providing you with a safe and easy
shopping experience on 1 ABC Closeouts.com. If you have any
questions or comments about our privacy statement, please
complete our contact form or call our customer service department
at 1-800-725-8590
|
| |
